Customer Support / FAQ Click here to visit our Frequently Asked Questions section to find out answers to our most commonly asked questions. Support for our products is one of our highest priorities. Our customers are treated with the courtesy and respect they deserve as professionals. Our products are exceptional and we take great pride in that, however, we are even more proud of our exceptional service. At Beyond Software you have access to our chiropractors and programmers on staff for technical support. We feel our best advertising plan is to take care of our existing customers. We know as you will also that our CNS product is the easiest to use and best random note generator on the market. But that is not enough. When we provide you with the level of support you deserve then through your word of mouth you define the success of our CNS product by relaying to others how we treated you as customers. With your purchase of CNS you recieve a 30 day money back guarantee along with 30 days of free customer support. You can purchase an annual support contract or choose to pay for support by the hour: Annual Support Contract - $295 Includes everything listed below: Toll free 1-877 phone support. E-mail support with a guaranteed response within 48 hours. Minor maintenance releases. Full enhancements and updates. Hourly Support - $75 Billed in 15 minute increments. Free Support Questions on how to operate the software are no charge. Access to our FAQ (Frequently Asked Questions) web page. Use our Ideas web page to tell us your suggestions for the next release. 1-800-505-0925 Beyond SoftwareP.O. Box 424Clear Lake, IA 50428 www.cnsnotes.com